Surgical Scheduling & Admin Coordinator

Mass General Brigham; Newton (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham, including Newton-Wellesley Hospital, seeks an experienced Surgical Coordinator/Administrative Assistant to support front desk and clinical operations. You will coordinate procedures, manage referrals, handle insurance verifications and authorizations, and assist with calendar and expense tasks, while maintaining patient and staff communication.

The role emphasizes efficient practice operation, high patient experience, and collaboration with providers across departments in

Qualifications

• Minimum of 5–7 years in an administrative role, preferably in healthcare.
• Experience supporting senior-level staff 1–2 years preferred.
• Surgical coordination experience is highly preferred.

Responsibilities

• Perform front desk, reception, and general administrative duties.
• Coordinate surgical procedures and schedule patient appointments.
• Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
• Answer and triage phone calls, relay messages, and provide routine information.
• Support providers with calendar management and expense reconciliation.
• Assist with special projects and other administrative duties as assigned.
• Manage provider schedules, appointments, meetings, and travel arrangements.
• Prepare, review, and maintain reports, presentations, correspondence, and other documents.
• Coordinate meetings, including scheduling, agenda preparation, note-taking, and follow-up.

Skills

Administrative experience

Healthcare setting experience

Support senior-level staff

Surgical coordination experience

Education

High School graduate or equivalent

Associate's degree preferred

Job description

Mass General Brigham, including Newton-Wellesley Hospital, seeks an experienced Surgical Coordinator/Administrative Assistant to support front desk and clinical operations. You will coordinate procedures, manage referrals, handle insurance verifications and authorizations, and assist with calendar and expense tasks, while maintaining patient and staff communication.

The role emphasizes efficient practice operation, high patient experience, and collaboration with providers across departments in