Surgical Scheduling & Operations Coordinator

Mass General Brigham Incorporated; Newton, Northern (MA, KY); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Surgical Coordinator to support the Dept. of General Surgery at Newton-Wellesley Hospital. The role involves front desk duties, patient scheduling, referrals, and insurance coordination to ensure a smooth patient experience.

Ideal candidates have a high school diploma with 5–7 years in healthcare administration, and prefer an Associate’s degree. Onsite position with a 40-hour week and a competitive hourly rate.

Qualifications

• High School diploma required; Associate’s degree preferred.
• 5–7 years in an administrative role, preferably in healthcare.
• Experience supporting senior-level staff; surgical coordination experience preferred.

Responsibilities

• Perform front desk, reception, and general administrative duties.
• Coordinate surgical procedures and schedule patient appointments.
• Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
• Answer and triage calls, relay messages, and provide routine information.
• Support providers with calendar management and expense reconciliation.
• Assist with meetings, travel arrangements, and document preparation.
• Liaise between providers, staff, patients, and external stakeholders.

Skills

Administrative support

Surgical coordination

Calendar management

Insurance verification

Travel arrangements

Education

High School diploma

Associate's degree preferred

Tools

Microsoft Office

Electronic Medical Records

Job description

Mass General Brigham is seeking a Surgical Coordinator to support the Dept. of General Surgery at Newton-Wellesley Hospital. The role involves front desk duties, patient scheduling, referrals, and insurance coordination to ensure a smooth patient experience.

Ideal candidates have a high school diploma with 5–7 years in healthcare administration, and prefer an Associate’s degree. Onsite position with a 40-hour week and a competitive hourly rate.