Healthcare Front Desk & Scheduling Coordinator

Mass General Brigham Community Physicians, Inc.; Newton (MA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive base pay

Comprehensive benefits

Career advancement opportunities

Differentials

Premiums and bonuses

Recognition programs

Job summary

Mass General Brigham Community Physicians, Inc. in Newton, MA, is hiring a front desk receptionist to manage patient flow and deliver excellent service. This on-site role supports Newton Wellesley Hospital with front-desk duties during standard business hours.

You will greet patients, answer calls, schedule and confirm appointments, and ensure accurate documentation in the EHR system. The position includes processing payments, maintaining supplies, and related duties as needed.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in health-related field preferred.
• 1+ years in a healthcare or medical office admin role.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer calls, respond to inquiries, and provide service information.
• Schedule and confirm appointments with providers and staff.
• Manage check-in/check-out and update patient information in EHR.
• Collect payments, co-pays, and insurance information as required.
• Oversee inventory and supplies; perform other duties as needed.

Skills

Customer service

Interpersonal skills

Organization

Telephone etiquette

Medical terminology

Confidential information handling

Education

High School Diploma

Associate's degree preferred

Tools

Epic

Job description

Mass General Brigham Community Physicians, Inc. in Newton, MA, is hiring a front desk receptionist to manage patient flow and deliver excellent service. This on-site role supports Newton Wellesley Hospital with front-desk duties during standard business hours.

You will greet patients, answer calls, schedule and confirm appointments, and ensure accurate documentation in the EHR system. The position includes processing payments, maintaining supplies, and related duties as needed.