Clinic Operations & Care Coordination Specialist

Veterans Health Administration; Castle Point (NY); On-site; USD 50,000 - 62,000; Full time

Job summary

Veterans Health Administration seeks a Medical Support Assistant (Advanced) to coordinate with the patient care team and review clinic utilization using standard reports. The role ensures clinic setup aligns with patient care needs and adjusts operations as necessary.

Eligibility includes VA qualification standards; Advanced MSAs focus on coordinating care delivery, scheduling, and data reporting across disciplines. Strong English proficiency required.

Qualifications

• Requires ability to collaborate with a wide range of clinicians and staff across disciplines.
• Must be able to set priorities, organize tasks, and meet deadlines.
• Excellent written and spoken English; ability to prepare reports and communicate with internal/external customers.

Responsibilities

• Coordinate with patient care team to review clinic utilization using reports.
• Monitor clinic setup to support clinic needs and implement adjustments as needed.
• Provide/coordinate administrative support to ensure timely patient care access and workflow.

Skills

Collaboration

Prioritization

Communication

Medical terminology

Policy knowledge

Education

One year above high school

Six months clerical/admin experience

Job description

Veterans Health Administration seeks a Medical Support Assistant (Advanced) to coordinate with the patient care team and review clinic utilization using standard reports. The role ensures clinic setup aligns with patient care needs and adjusts operations as necessary.

Eligibility includes VA qualification standards; Advanced MSAs focus on coordinating care delivery, scheduling, and data reporting across disciplines. Strong English proficiency required.