Clinical Operations & Care Coordination Specialist

US-Department-of-Veterans-Affair; Redding (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to provide clerical and administrative support for multiple clinical departments.

You will monitor work status, adjust priorities daily, and coordinate with supervisors to resolve issues while on the job. The role requires strong communication, ability to train new staff, and familiarity with healthcare processes, patient flow, scheduling, and health information systems.

Qualifications

• Advanced knowledge of health care processes and patient flow
• Ability to set priorities and meet deadlines
• Strong communication skills, including written and electronic communication
• Experience in coordinating care with multiple disciplines
• Ability to train new employees on procedures
• Knowledge of policies and procedures for care delivery and administrative functions

Responsibilities

• Provide clerical and administrative support for multiple clinical departments
• Monitor status and progress of work and adjust priorities daily
• Provide on-the-job training to new employees per established procedures

Skills

Advanced health care process knowledge

Ability to set priorities

Interdisciplinary collaboration

Communication (written)

Time management

Professional training

Education

High school diploma or GED

Proficiency certificate from State/territorial Board

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to provide clerical and administrative support for multiple clinical departments.

You will monitor work status, adjust priorities daily, and coordinate with supervisors to resolve issues while on the job. The role requires strong communication, ability to train new staff, and familiarity with healthcare processes, patient flow, scheduling, and health information systems.