Advanced Medical Support Specialist — Care Coordination

Veterans Health Administration; Topeka (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

Veterans Health Administration seeks an Advanced Medical Support Assistant (AMSA) to provide specialized administrative patient support within an interdisciplinary care delivery model. The AMSA coordinates care for veterans using Community Care Network providers and liaises with the VA Community Care Supervisory MSA.

Applicants may be referred if education or licensure is pending; final hiring contingent on meeting requirements.

Qualifications

• Citizenship: U.S. citizen or eligible per policy.
• English language proficiency for spoken and written communication.
• Education: High school diploma or equivalent (GED or proficiency certificate).

Responsibilities

• Provide specialized administrative patient support within an interdisciplinary care model.
• Coordinate care with Community Care Network providers and patient care teams.
• Monitor and manage clinic schedules, appointments, and patient flow.
• Enter relevant information into the electronic health record and communicate with care teams.
• Assist with pre-visit information, patient messaging, and continuity of care.

Education

High school diploma / GED / proficiency certificate

Job description

Veterans Health Administration seeks an Advanced Medical Support Assistant (AMSA) to provide specialized administrative patient support within an interdisciplinary care delivery model. The AMSA coordinates care for veterans using Community Care Network providers and liaises with the VA Community Care Supervisory MSA.

Applicants may be referred if education or licensure is pending; final hiring contingent on meeting requirements.