Integrated Care Coordinator - Advanced Medical Support

Veterans Health Administration; Rancho Cucamonga (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

The Veterans Health Administration in Rancho Cucamonga is seeking an Advanced Medical Support Assistant (MSA) to provide specialized administrative patient support within an interdisciplinary coordinated care delivery model.

The role involves advanced administrative judgment, scheduling across clinics and communities, and ensuring access to care for multiple specialties. The incumbent collaborates with clinicians and staff to manage patient flow and support care coordination.

Qualifications

• Advanced knowledge of the healthcare process across interdisciplinary care delivery
• Ability to collaborate with clinicians across multiple disciplines to achieve team goals
• Strong written and spoken communication skills for internal and external customers

Responsibilities

• Schedule across interdisciplinary care delivery and community referrals
• Coordinate access to care across clinics and specialties
• Prepare and present reports and data to leadership as needed

Skills

Advanced health care process knowledge

Interdisciplinary collaboration

Communication skills

Prioritization & time management

Education

High school diploma or equivalent

Job description

The Veterans Health Administration in Rancho Cucamonga is seeking an Advanced Medical Support Assistant (MSA) to provide specialized administrative patient support within an interdisciplinary coordinated care delivery model.

The role involves advanced administrative judgment, scheduling across clinics and communities, and ensuring access to care for multiple specialties. The incumbent collaborates with clinicians and staff to manage patient flow and support care coordination.