Clinic Office Manager & Front Desk Leader

Samaritan Daytop Village, Inc.; New York (NY); Sur place; USD 39 000 - 42 000; Plein temps

Résumé du poste

Samaritan Daytop Village, Inc. is seeking an Office Manager to direct administrative functions across the clinic front end and support the Program Director in delivering smooth operations.

You will supervise clerical staff, manage scheduling and patient flow, ensure complete billing information, greet patients, maintain clinic calendars, protect confidentiality, and uphold high service standards across our New York sites.

Qualifications

• High School diploma or equivalency.
• Five (5) years' proven experience as an Office Manager or Administrative role in a Clinic setting.
• Experience with office machines (printers, fax, etc.).
• Proficiency in Microsoft Office Suite and EHR.
• Experience working with diverse populations.

Responsabilités

• Directs and coordinates daily operations of front end of Clinic, including supervision and training of staff.
• Screens calls and handles scheduling and patient information requests.
• Oversees patient history collection on initial visit.
• Ensures complete billing information is obtained from patients.
• Greet patients and direct them appropriately.
• Maintains clinic staff calendars for timely appointments.
• Prepares routine documents and reports as directed.
• Handles confidential matters as requested by Program Director.
• Maintains patient files and ensures information is accessible.

Connaissances

Office management

Staff supervision

Scheduling

Customer service

Multi-tasking

Interpersonal skills

Attention to detail

Problem solving

Formation

High School diploma or equivalency

Outils

Microsoft Office

EHR systems

Description du poste

Samaritan Daytop Village, Inc. is seeking an Office Manager to direct administrative functions across the clinic front end and support the Program Director in delivering smooth operations.

You will supervise clerical staff, manage scheduling and patient flow, ensure complete billing information, greet patients, maintain clinic calendars, protect confidentiality, and uphold high service standards across our New York sites.