Clinic Office Coordinator - Patient Care & Admin

Midwest Orthopaedics at Rush; Oak Brook (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off and Holidays

401(k) Savings Plan

Tuition Reimbursement

Commuter Benefits

Job summary

Midwest Orthopaedics at Rush is seeking a full-time Office Coordinator to float among outpatient clinics in Joliet, Westchester, Geneva, Naperville, Oak Brook, Lombard and Aurora. The role centers on front-desk duties, patient scheduling, and administrative support to keep clinics running smoothly.

The ideal candidate will have a high school diploma, strong customer service, and proficiency in Microsoft Office, with experience in a healthcare setting and HIPAA awareness.

Qualifications

• Front desk knowledge and experience required, preferably in PT clinic.
• Strong customer service skills and able to interact with patients professionally.
• Proficient with Microsoft Office and basic clerical tasks.
• Understanding of healthcare insurance benefits and HIPAA compliance.

Responsibilities

• Greet patients, answer phones, schedule appointments and manage administrative processing.
• Maintain inventory of office supplies and ensure clinic efficiency.
• Protect patient confidentiality per policies and HIPAA guidelines.
• Ensure cleanliness and safety of the clinic environment.
• Process documents to physicians for signature and coordinate with staff.
• Handle incoming calls and respond to patient inquiries politely.
• Process patient payments and assist with cancellations and rescheduling.
• Operate and maintain office equipment and coordinate communications with physicians.

Skills

Front desk experience

Customer service

Microsoft Office

HIPAA knowledge

Teamwork

Leadership

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Midwest Orthopaedics at Rush is seeking a full-time Office Coordinator to float among outpatient clinics in Joliet, Westchester, Geneva, Naperville, Oak Brook, Lombard and Aurora. The role centers on front-desk duties, patient scheduling, and administrative support to keep clinics running smoothly.

The ideal candidate will have a high school diploma, strong customer service, and proficiency in Microsoft Office, with experience in a healthcare setting and HIPAA awareness.