Clinic Office Coordinator - Patient Care & Admin

Socket.dev; Naperville (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off and Paid Holidays

401(k) Savings Plan with employer help

Job summary

Midwest Orthopaedics at Rush seeks a full-time Office Coordinator for our outpatient rehabilitation clinic in Naperville, IL. You will serve as the liaison between MOR and patients, coordinating appointments, billing, and communications with clinicians, insurers, and staff.

Responsibilities include greeting patients, scheduling, processing authorizations, maintaining HIPAA compliance, and supporting daily clinic operations.

Qualifications

• High school diploma or GED required.
• Front Desk knowledge and experience preferred, especially in a PT clinic.
• Strong customer service skills and ability to interact with patients professionally.

Responsibilities

• Greet patients professionally and answer phones.
• Schedule appointments and manage administrative processing.
• Maintain supplies and clinic cleanliness.
• Protect patient confidentiality per HIPAA policies.
• Process payments and handle cancellations/rescheduling.
• Communicate patient progress to physicians and care team.
• Support daily clinic operations for the Facility Manager.

Skills

Customer Service

Teamwork

Leadership

Communication

Interpersonal Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Midwest Orthopaedics at Rush seeks a full-time Office Coordinator for our outpatient rehabilitation clinic in Naperville, IL. You will serve as the liaison between MOR and patients, coordinating appointments, billing, and communications with clinicians, insurers, and staff.

Responsibilities include greeting patients, scheduling, processing authorizations, maintaining HIPAA compliance, and supporting daily clinic operations.