Clinic Office Coordinator

Paycom; Worcester (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Paid time off

Tuition reimbursement

401k with company match

Discounts on services

Job summary

Paycom in Worcester, MA is seeking a Clinical Office Coordinator to handle front-desk responsibilities in our outpatient program. The role includes greeting clients, scheduling and directing them to the appropriate clinician, and performing essential administrative tasks.

The ideal candidate will have a high school diploma or GED, bilingual English/Spanish preferred, and experience as a receptionist in a healthcare setting. Proficiency with Windows, Outlook, and Word is required.

Qualifications

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity with insurance processes preferred.
• Proficient with Windows, Outlook and Word.

Responsibilities

• Greet clients and direct them to clinicians; handle general administrative tasks.
• Answer telephone professionally and transfer calls or take messages.
• Greet clients, staff and visitors professionally.
• Demonstrate respect for supervisors, coworkers, and clients.
• Collect co-pays and fees, document transactions per clinic policy.

Skills

Bilingual English/Spanish

Receptionist experience

Organizational skills

Education

High school diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Job description

Job Details:

Job Location: Worcester, MA 01605, Position Type: Full Time, Education Level: High School, Salary Range: $20.70 - $20.70 Hourly, Job Shift: 1st Shift/Days, Job Category: Customer Service, Location: Lincoln Street, Worcester MA - Outpatient Treatment Program

Schedule: Monday through Thursday 7:30am - 4:00 pm, Fridays 7:00 am - 3:30 pm.

Pay rate: $20.70-$23.97/hour

Benefits:

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Clinical Office Coordinator is responsible for:

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
• Greeting clients, staff and/or visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Qualifications:

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills