Office Coordinator

Spectrum Health Systems; Framingham Center (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Paid time off

Tuition reimbursement

Loan repayment options

401k with company match

Job summary

Spectrum Health Systems in Framingham, MA seeks a Clinical Office Coordinator to greet clients, manage scheduling, and direct inquiries to the appropriate clinician. The role requires a professional, friendly presence and accurate handling of payments and records.

The ideal candidate is organized, with strong communication skills and a background in healthcare reception. Bilingual English/Spanish is preferred, with familiarity in insurance processes and basic Windows/MS Office proficiency.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience with Windows, Outlook and Word required.

Responsibilities

• Greet clients and answer questions about appointment schedules; direct them to the appropriate clinician.
• Answer the telephone in a professional, friendly manner and transfer calls or record messages.
• Greet clients, staff and visitors in a professional manner.
• Collect co-pays and fees for services rendered; document transactions as needed.

Skills

Bilingual English/Spanish

Strong communication

Healthcare receptionist experience

Insurance familiarity

MS Office

Education

High school diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Job description

Location: Framingham, MA - Outpatient Treatment ProgramSchedule: Monday- Friday, 7:30am-4:00pmPay rate: $20.70/hourBenefits:Health, dental, vision insurances/additional voluntary insurancesCompany-paid life insurance/employee assistance programsGenerous paid time off accrualTuition reimbursement/loan repayment options401k with company match up to 7%!Discounts on wide array of services/entertainment nationwideThe Clinical Office Coordinator is responsible for:Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.Greeting clients, staff and/or visitors in a professional, friendly manner.Demonstrating respect for supervisors, co-workers, and clients.Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.Qualifications:High school diploma or GED required.Bilingual (English/Spanish) preferred.Prior experience as receptionist in a healthcare setting preferred.Familiarity working with insurances preferred.Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.The ideal candidate is organized and has strong communication skills