Office Coordinator

Spectrum Health Systems, Inc.; Haverhill (MA); On-site; USD 34,440,000 - 35,818,000; Part time

Job summary

Spectrum Health Systems, Inc. in Haverhill, MA is seeking an Office Coordinator for a part-time outpatient program. The role involves greeting clients, handling scheduling questions, directing them to clinicians, and performing general administrative duties.

The position requires a high school diploma or GED, and experience as a receptionist in healthcare is preferred. Bilingual English/Spanish is a plus, with proficiency in Windows, Outlook and Word.

Qualifications

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience with Windows, Outlook, and Word required.
• The ideal candidate is organized and has strong communication skills.

Responsibilities

• Greeting clients and answering questions about appointment schedules and directing them to the appropriate clinician.
• Answering the telephone in a professional, friendly manner and transferring calls or recording messages as necessary.
• Greeting clients, staff and visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments and fees for services rendered and documenting all transactions.

Skills

Communication skills

Organization

Bilingual

Education

High school diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Job description

Location: Haverhill, MA - Outpatient Treatment Program
Schedule: Part-time. 24 hours a week, flexible days
Pay rate: $20.70/hour

The Office Coordinator Is Responsible For

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
• Greeting clients, staff and/or visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed

Qualifications

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills