Office Coordinator

Spectrum Health Systems; Framingham (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

401k with company match

Employee Discounts

Job summary

Spectrum Health Systems in Framingham, MA is seeking a Clinical Office Coordinator for outpatient services. You will greet clients, manage appointment questions, and handle administrative tasks to ensure smooth clinic operations.

The role requires a high school diploma or GED, bilingual English/Spanish is preferred, and familiarity with insurance processes. Proficiency in Windows/Outlook/Word is expected. Schedule is Mon-Fri, 7:30am–4:00pm with a starting pay of $20.70 per hour.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred.
• Prior receptionist experience in a healthcare setting preferred.
• Familiarity with insurance processes preferred.
• Proficient with Windows, Outlook and Word.

Responsibilities

• Greeting clients, answering questions about appointment schedules, directing to clinicians, and completing other administrative tasks.
• Answering the telephone professionally and transferring calls or recording messages.
• Greeting clients, staff and visitors in a professional manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments and documenting transactions per clinic policy.

Skills

Bilingual English/Spanish

Communication

Organizational skills

Receptionist experience (healthcare)

Education

High school diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Job description

Job Details: Job Location: Outpatient Framingham 051 - Framingham, MA, Position Type: Full Time, Education Level: High School, Salary Range: $20.70 - $20.70Hourly, Job Shift: 1st Shift/Days, Job Category: Entry Level, Location: Framingham, MA - Outpatient Treatment Program

Schedule: Monday- Friday, 7:30am-4:00pm

Pay rate: $20.70/hour

Benefits:

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Clinical Office Coordinator is responsible for:

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
• Greeting clients, staff and/or visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Qualifications: Qualifications:

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills