Office Coordinator

Spectrum Health Systems; Waltham (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision insurances/addl

Company-paid life insurance/employee E

Generous paid time off accrual

Tuition reimbursement/loan repayment

401k with company match up to 7%

Discounts on services/entertainment

Job summary

Spectrum Health Systems in Waltham, MA is seeking a friendly Front Desk Receptionist for our Outpatient Treatment Program. This full-time role handles patient check-ins, appointment scheduling, and general administrative tasks.

You will greet clients, answer calls, collect co-pays, and support clinicians. Must have a high school diploma; bilingual English/Spanish preferred; experience in healthcare receptionist is a plus.

Qualifications

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills.

Responsibilities

• Greeting clients, answering questions about appointment schedules, directing them to clinicians, and completing other admin tasks.
• Answering the telephone in a professional, friendly manner and transferring calls or recording messages as necessary.
• Greeting clients, staff and visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments and fees for services, documenting transactions as needed.

Skills

Bilingual English/Spanish

Communication

Organized

Customer service

Education

High school diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Job description

Job Details

Job Location: Outpatient Waltham 123 - Waltham, MA, Position Type: Full Time, Education Level: High School, Salary Range: $20.70 - $20.70Hourly, Job Shift: 1st Shift/Days, Job Category: Entry Level, Location:Waltham, MA - Outpatient Treatment Program

Schedule

Monday-Friday, 5:45am-2:15pm

Pay rate

$20.70/hour

Benefits

• Health, dental, vision insurances/additional voluntary insurances


• Company-paid life insurance/employee assistance programs


• Generous paid time off accrual


• Tuition reimbursement/loan repayment options


• 401k with company match up to 7%!


• Discounts on wide array of services/entertainment nationwide

Responsibilities

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.


• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.


• Greeting clients, staff and/or visitors in a professional, friendly manner.


• Demonstrating respect for supervisors, co-workers, and clients.


• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Qualifications

• High school diploma or GED required.


• Bilingual (English/Spanish) preferred.


• Prior experience as receptionist in a healthcare setting preferred.


• Familiarity working with insurances preferred.


• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.


• The ideal candidate is organized and has strong communication skills