Clinic Office Assistant - Patient Experience & Scheduling

North Memorial Medical Center; Elk River (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Adoption reimbursement

Child care discount

Tuition reimbursement

Gym access

Job summary

North Memorial Health in Elk River is seeking a Clinic Office Assistant to ensure an outstanding patient experience by coordinating registration, scheduling, and all clerical steps for care.

The role requires a high school diploma, prior scheduling/registration experience in healthcare, familiarity with EMR systems, and excellent communication and interpersonal skills. This on-site position offers competitive pay and benefits. Hours include day/evening shifts with a rotating schedule.

Qualifications

• High school diploma required.
• Previous scheduling/registration experience in healthcare preferred.
• EMR experience preferred.
• Excellent communication and interpersonal skills.
• Computer and keyboarding skills.
• Knowledge of medical terminology.

Responsibilities

• Set the stage for the best customer experience by facilitating clear communication between patients and staff.
• Accurately register patients and schedule office and procedural appointments.
• Coordinate all clerical aspects of patient care and required identification.

Skills

Scheduling experience

Registration experience

EMR experience

Communication

Interpersonal skills

Computer skills

Medical terminology

Education

High School diploma

Tools

EMR

Job description

North Memorial Health in Elk River is seeking a Clinic Office Assistant to ensure an outstanding patient experience by coordinating registration, scheduling, and all clerical steps for care.

The role requires a high school diploma, prior scheduling/registration experience in healthcare, familiarity with EMR systems, and excellent communication and interpersonal skills. This on-site position offers competitive pay and benefits. Hours include day/evening shifts with a rotating schedule.