Clinic Front Office & Patient Concierge

healogics; Pocatello (ID); On-site; USD 22,000 - 27,000; Full time

Job summary

Healogics is seeking a Patient Navigator to support a busy outpatient wound care center. You will greet patients, verify insurance, schedule appointments, and coordinate with hospital staff to maintain smooth operations.

The role emphasizes strong communication, data entry accuracy, and the ability to multitask in a fast-paced clinical environment. Experience in front-office or medical administration is preferred.

Qualifications

• Front-office experience or customer service background preferred.
• Strong communication and organizational skills required.
• Ability to type quickly with good data-entry accuracy.

Responsibilities

• Greet patients and visitors and route calls to staff.
• Schedule and reschedule appointments and manage reminders.
• Verify insurance information and pre-authorizations.
• Enter charges and maintain patient charts and data accuracy.
• Coordinate testing and transportation as needed.
• Maintain office equipment and supplies.

Skills

Customer service

Communication

Time management

Typing 60 wpm

Confidentiality

Teamwork

Attention to detail

Multitasking

Education

High School Diploma or GED

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

Healogics is seeking a Patient Navigator to support a busy outpatient wound care center. You will greet patients, verify insurance, schedule appointments, and coordinate with hospital staff to maintain smooth operations.

The role emphasizes strong communication, data entry accuracy, and the ability to multitask in a fast-paced clinical environment. Experience in front-office or medical administration is preferred.