Clinic Front Desk & Scheduling Specialist

US Physical Therapy; New York (NY); On-site; USD 23,000 - 28,000; Full time

Job summary

Metro Physical & Aquatic Therapy is hiring a Clinic Support Associate to assist front desk operations and support clinicians. You will greet patients, schedule appointments, process inquiries, and help with patient care tasks to ensure a welcoming experience.

The role requires a high school diploma or GED, strong communication and customer service skills, and proficiency with Google Suite. Experience with EMR systems is a plus, and this is a long-term, full-time opportunity in a fast-growing

Qualifications

• High school diploma or GED required.
• 1 year medical office experience preferred.
• Proficiency with Google Suite required.

Responsibilities

• Greets and welcomes patients and visitors, directing inquiries and checking in.
• Manages appointment scheduling to optimize provider time.
• Maintains on-time patient flow and notifies clinicians of delays.
• Processes faxes and inputs patient data into the EMR.
• Maintains inventory of supplies and ensures clean, organized rooms.
• Answers calls and provides empathetic, professional assistance.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

TheraOffice

EMR Systems

Google Suite

Job description

Metro Physical & Aquatic Therapy is hiring a Clinic Support Associate to assist front desk operations and support clinicians. You will greet patients, schedule appointments, process inquiries, and help with patient care tasks to ensure a welcoming experience.

The role requires a high school diploma or GED, strong communication and customer service skills, and proficiency with Google Suite. Experience with EMR systems is a plus, and this is a long-term, full-time opportunity in a fast-growing