Patient Services Coordinator | Medical Office Front Desk

Trinity Health; United States; Vor Ort; USD 26.000 - 37.000; Vollzeit

Zusammenfassung

Trinity Health in the United States seeks a full-time receptionist to support office operations and provide quality patient care. You will work day shifts, greet visitors, answer phones, schedule and pre-register patients, and handle check-in/check-out processes with discretion and professionalism.

Responsibilities include coordinating with management, monitoring schedules, collecting co-pays, reviewing billing, and maintaining confidentiality while ensuring a smooth patient experience.

Qualifikationen

• High school diploma or equivalent.
• One to two years' experience preferred.
• Multi-line telephones and basic office software knowledge.

Aufgaben

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Review schedules based on provider preference lists and update appropriately.
• Collaborate with management regarding goals and needs.
• Pre-registration.
• Review revenue reports to ensure charges are billed appropriately.
• Collect co pay/balances due for each patient.
• Checking in and out patients for appointments.
• Phone support - Incoming and outgoing calls.
• Scanning and faxing documentation.
• Confirmation phone calls.

Kenntnisse

Customer service

Scheduling

Phone support

Communication

Ausbildung

High school diploma or equivalent

1–2 years experience

Tools

PC software

Jobbeschreibung

Trinity Health in the United States seeks a full-time receptionist to support office operations and provide quality patient care. You will work day shifts, greet visitors, answer phones, schedule and pre-register patients, and handle check-in/check-out processes with discretion and professionalism.

Responsibilities include coordinating with management, monitoring schedules, collecting co-pays, reviewing billing, and maintaining confidentiality while ensuring a smooth patient experience.