Clinic Front Desk Specialist

U.S. Dermatology Partners; Lee's Summit (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

U.S. Dermatology Partners is seeking a front desk clerk to handle routine clerical and administrative tasks, greet patients, and support front office operations.

The role involves answering phones, directing inquiries, data entry, and coordinating with clinical staff to ensure smooth patient flow. Ideal candidates have strong English communication, attention to detail, and the ability to maintain professional office procedures in a fast-paced dermatology setting.

Qualifications

• One year or more of retail or front desk experience preferred.
• Excellent verbal and written English with clear grammar.
• Ability to handle phones, visitor inquiries and data entry.
• Knowledge of HIPAA guidelines and basic regulatory awareness.
• Proficiency with MS Office applications (Excel, Word, Outlook).

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Reliability

Interpersonal skills

Strong English communication

Grammar and spelling

Organizational skills

Customer service orientation

Mathematical/analytical ability

Ability to follow instructions

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners is seeking a front desk clerk to handle routine clerical and administrative tasks, greet patients, and support front office operations.

The role involves answering phones, directing inquiries, data entry, and coordinating with clinical staff to ensure smooth patient flow. Ideal candidates have strong English communication, attention to detail, and the ability to maintain professional office procedures in a fast-paced dermatology setting.