Patient Services Front Desk Specialist

U.S. Dermatology Partners; Peoria (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

U.S. Dermatology Partners in Peoria, AZ is looking for a front desk clerk to handle routine clerical and administrative tasks and provide excellent customer service.

This role involves answering phones, directing calls, assisting patients, and supporting office operations with basic data processing and record-keeping. Ideal candidates have at least 1 year of front desk experience in retail or clinical settings, are detail-oriented, reliable, and can communicate effectively in English.

Qualifications

• One (1)+ year of retail or clinical front desk experience
• Detail oriented with a professional attitude and reliability
• Strong interpersonal and customer service skills in English
• Able to communicate effectively in English, both verbally and in writing
• Basic to intermediate computer operation; proficiency with Excel, Word, and Outlook

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone.
• Helps patients with use of the practice/clinic facilities or services.
• Operates office machines and computers to process patients correctly.
• Composes, types and edits correspondence, reports and memoranda.
• Maintains office procedures and assists with administrative tasks.
• Performs other duties to support the organization and its customers.

Skills

Detail oriented

Professional attitude

Reliability

Interpersonal skills

English communication

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

U.S. Dermatology Partners in Peoria, AZ is looking for a front desk clerk to handle routine clerical and administrative tasks and provide excellent customer service.

This role involves answering phones, directing calls, assisting patients, and supporting office operations with basic data processing and record-keeping. Ideal candidates have at least 1 year of front desk experience in retail or clinical settings, are detail-oriented, reliable, and can communicate effectively in English.