Patient Services Front Desk Specialist

U.S. Dermatology Partners; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners is seeking a Front Desk Clerk in the Dallas area to perform routine clerical and administrative duties, answer phones, and assist patients at the front desk.

This role emphasizes customer service, data processing, and accurate record-keeping. The ideal candidate has 1+ year of front desk experience in retail or clinical settings, strong communication, and proficient computer skills including Excel, Word, and Outlook.

Qualifications

• 1+ year of front desk experience in retail or clinical setting preferred.
• Detail oriented with professional attitude and reliable
• Ability to follow verbal and written instructions with good grammar and spelling
• Interpersonal skills to support customer service and team needs
• Able to communicate effectively in English, both verbally and in writing
• Basic to intermediate computer operation; proficiency with Microsoft Excel, Word and Outlook

Responsibilities

• Answer central telephone system and direct calls to the appropriate person.
• Greet patients and visitors; respond to inquiries in person or by phone.
• Assist patients with using clinic facilities and services.
• Operate office equipment and computers to process patients accurately.
• Prepare, type and edit correspondence, reports and memos.
• Maintain office procedures and support leadership with administrative tasks.
• Adhere to safety policies and promote high quality customer service.

Skills

Customer service

Communication

Data entry

English language

Attention to detail

Interpersonal skills

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

U.S. Dermatology Partners is seeking a Front Desk Clerk in the Dallas area to perform routine clerical and administrative duties, answer phones, and assist patients at the front desk.

This role emphasizes customer service, data processing, and accurate record-keeping. The ideal candidate has 1+ year of front desk experience in retail or clinical settings, strong communication, and proficient computer skills including Excel, Word, and Outlook.