Clinic Front Desk & Patient Care Concierge

Trinity Health; Davenport (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health in Davenport, IA is seeking a Clinic Receptionist to warmly welcome patients and visitors, manage the front desk, greet people, handle phone calls, schedule appointments, and verify insurance eligibility. You will enter demographics and insurance data into the EHR and related systems, and collect time-of-service payments as needed.

The role requires a high school diploma, basic life support (BLS) certification within three months of hire, confidentiality, and excellent

Qualifications

• High school diploma or equivalent required.
• Reading, writing, and understanding English; effective communication.
• Ability to maintain patient information confidentiality.
• Experience with EHR and front desk operations preferred.

Responsibilities

• Greet patients and visitors with Trinity Health Mission and values.
• Check-in patients efficiently and manage admitting process.
• Answer and route phone calls.
• Schedule appointments per guidelines.
• Collect co-pays and deductibles at visit.
• Enter demographics and insurance into the EHR and related systems.

Skills

Customer service

Verbal communication

English proficiency

Data entry

Education

High school diploma

Job description

Trinity Health in Davenport, IA is seeking a Clinic Receptionist to warmly welcome patients and visitors, manage the front desk, greet people, handle phone calls, schedule appointments, and verify insurance eligibility. You will enter demographics and insurance data into the EHR and related systems, and collect time-of-service payments as needed.

The role requires a high school diploma, basic life support (BLS) certification within three months of hire, confidentiality, and excellent