Clinic Front Desk & Scheduling Specialist

Trinity Health; Minot (ND); On-site; USD 30,000 - 38,000; Full time

Job summary

Trinity Health is seeking an Office Assistant to support daily front-office operations in a clinical setting. You will greet patients, register and schedule appointments, answer calls, collect payments, and maintain organized records.

The role collaborates with clinical and administrative staff to ensure smooth workflow and high customer service standards. Responsibilities include handling patient information with confidentiality, routing messages, and providing cross-coverage in other reception

Qualifications

• Greet and register patients; collect payments and verify information.
• Schedule and coordinate patient appointments using scheduling systems.
• Answer, triage, and route calls with courteous communication.

Responsibilities

• Greet and register patients; verify required information and process payments.
• Schedule, update, and coordinate patient appointments.
• Answer and triage incoming calls; route messages to appropriate staff.
• Maintain organized front office operations; prepare forms and manage documents.
• Protect patient confidentiality according to privacy policies.
• Provide cross-coverage in other reception areas to support continuity of care.

Job description

Trinity Health is seeking an Office Assistant to support daily front-office operations in a clinical setting. You will greet patients, register and schedule appointments, answer calls, collect payments, and maintain organized records.

The role collaborates with clinical and administrative staff to ensure smooth workflow and high customer service standards. Responsibilities include handling patient information with confidentiality, routing messages, and providing cross-coverage in other reception