Clinic Receptionist: Patient Flow & Front Desk Lead

Trinity Health Mid-Atlantic; Laurel (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Trinity Health welcomes applications for a Clinic Receptionist at our Iowa clinic. You will greet patients, manage front-desk operations, schedule appointments, handle calls, verify insurance, and input data into the EHR with care.

The role requires a high school diploma, strong interpersonal skills, and a professional demeanor. You will maintain confidentiality and contribute to our mission of compassionate, patient-centered care, within a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• BLS certification or the ability to obtain within 3 months.
• Strong verbal and written English communication.
• Ability to maintain confidentiality.
• Professional demeanor and compassion in patient interactions.

Responsibilities

• Greet patients and visitors at the clinic front desk.
• Check-in and admit patients efficiently.
• Answer and route phone calls and schedule appointments.
• Verify insurance eligibility and collect copays/deductibles.
• Enter patient demographics and insurance data into the EHR.

Skills

Interpersonal skills

Front desk / reception

Phone etiquette

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

BLS certification or willingness to obtain within 3 months

Tools

Electronic Health Records (EHR) systems

Job description

Trinity Health welcomes applications for a Clinic Receptionist at our Iowa clinic. You will greet patients, manage front-desk operations, schedule appointments, handle calls, verify insurance, and input data into the EHR with care.

The role requires a high school diploma, strong interpersonal skills, and a professional demeanor. You will maintain confidentiality and contribute to our mission of compassionate, patient-centered care, within a supportive team environment.