Remote Medical Front Desk Lead: Patient Access & Admin

CommUnityCare; Bastrop, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

CommUnityCare in Bastrop, TX is seeking a Medical Administrative Clerk to serve as the first point of contact for patients, staff, and guests. You will handle patient check-in, scheduling, deposits, and insurance eligibility inquiries, with remote support during site closures.

Ideal candidates have at least one year of front office experience in healthcare settings and strong Microsoft Office and HIPAA knowledge. This role requires confidentiality and teamwork in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year of registration/front office experience in dental/physician’s office, hospital emergency department, or urgent care setting.
• Knowledge of HIPAA guidelines and Joint Commission regulations.
• Proficient in Microsoft Office; strong customer service and communication skills.

Responsibilities

• Serve as front desk and patient check-in; provide support to staff and guests.
• Open front office and perform end-of-day processing and deposits.
• Assist with scheduling, and insurance eligibility/coverage inquiries.
• Support remote work for site closure emergencies as needed.
• Serve as primary/secondary contact for vendors, IT SPOC, and supply management.
• Maintain documentation, data accuracy, and confidentiality.

Skills

Healthcare knowledge

Microsoft Office

HIPAA compliance

Customer service

Communication skills

Epic EMR

Education

High School Diploma or Equivalent

Job description

CommUnityCare in Bastrop, TX is seeking a Medical Administrative Clerk to serve as the first point of contact for patients, staff, and guests. You will handle patient check-in, scheduling, deposits, and insurance eligibility inquiries, with remote support during site closures.

Ideal candidates have at least one year of front office experience in healthcare settings and strong Microsoft Office and HIPAA knowledge. This role requires confidentiality and teamwork in a fast-paced environment.