Clinic Front Desk & Patient Experience Specialist

Beacon Clinic Inc; Coeur d'Alene (ID); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Eight paid holidays

Health insurance

401(k) plan

Professional development fund

Employee assistance program

Résumé du poste

Beacon Clinic Inc. is seeking a Clinic Operator to handle front desk duties, patient interactions, and administrative tasks in a busy clinic setting. The role supports smooth patient flow from check-in to check-out and ensures accurate handling of insurance and documentation.

The position emphasizes compassionate service, strong communication, and reliable multitasking to maintain an organized, welcoming environment for patients and staff alike.

Qualifications

• Compassionate and caring bedside manner.
• Strong communication skills and organized, detail-oriented.
• Excellent attention to detail and ability to balance priorities.
• Data management and organizational skills.
• Diagnostic and problem-solving abilities.
• Proficient with computer software and standard office equipment.

Responsabilités

• Contributes to Beacon's mission through daily front office duties and professional patient interaction.
• Manages a multi-line phone system and directs calls efficiently.
• Assists patients with check-in/check-out, including insurance verification and payments.
• Prepares patients for appointments with documentation and instructions.
• Maintains a clean, welcoming clinic environment and stocks supplies.
• Uses medical software and Microsoft Office for administrative tasks.

Connaissances

Compassionate bedside manner

Communication skills

Detail orientation

Data management

Analytical/problem solving

Computer software proficiency

Customer service

Formation

High School Diploma

Description du poste

Beacon Clinic Inc. is seeking a Clinic Operator to handle front desk duties, patient interactions, and administrative tasks in a busy clinic setting. The role supports smooth patient flow from check-in to check-out and ensures accurate handling of insurance and documentation.

The position emphasizes compassionate service, strong communication, and reliable multitasking to maintain an organized, welcoming environment for patients and staff alike.