Clinic Front Desk & Patient Care Specialist

Willapa Harbor Hospital; South Bend (WA); On-site; USD 33,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b retirement plan

Job summary

Willapa Harbor Hospital in Washington state seeks a friendly patient registrar to greet patients, verify demographics and insurance, and process registrations efficiently.

You will collect co-pays, assist with forms, schedule appointments, and coordinate with labs or radiology. Proficiency with EPIC and good communication are preferred. This full-time role requires a high school diploma and reliable data entry skills.

Qualifications

• High school diploma or equivalent required.
• Experience with EPIC preferred; strong data entry and insurance knowledge.
• Excellent communication and ability to work with minimal supervision.
• Accurate patient demographics collection and registration.

Responsibilities

• Answer phones, schedule consults, pre-ops and surgeries.
• Check patients in, ensure proper charges for visits.
• Pull charts, complete radiology/lab paperwork and set appointments.
• Process referrals and insurance authorizations; coordinate with clinics.
• Maintain stocked, clean exam rooms and assist front desk duties as needed.

Skills

Greet patients

Register patients

Phone etiquette

Attention to detail

Multitasking

Education

High School diploma or equivalent

Tools

EPIC system

Keyboarding

Switchboard

Computer skills

Job description

Willapa Harbor Hospital in Washington state seeks a friendly patient registrar to greet patients, verify demographics and insurance, and process registrations efficiently.

You will collect co-pays, assist with forms, schedule appointments, and coordinate with labs or radiology. Proficiency with EPIC and good communication are preferred. This full-time role requires a high school diploma and reliable data entry skills.