Patient Access & Registration Specialist

EvergreenHealth; Monroe (WA); On-site; USD 35,000 - 53,000; Full time

Benefits offered by this job

Washington Paid Sick Leave

457(b) retirement plan

Free parking

Discounts at cafeteria & gift shop

Job summary

EvergreenHealth in Monroe, WA seeks a welcoming registration clerk to greet patients and visitors, accurately register them, verify identities, and promote the hospital's values to enhance the patient experience.

You will collect demographic and billing information, perform pre-registration as needed, handle point-of-service collections, and refer to financial counseling when appropriate, ensuring efficient revenue cycle.

Qualifications

• High School graduate or equivalent.
• Knowledge of medical terminology.
• Flexibility, detail oriented and organized; works well with others.
• Strong communication to obtain information from patients and physicians.
• Ability to multitask and prioritize in a busy environment.
• Numerical ability to discuss deposits and payments.
• Discretion, good judgment and composure in stressful situations.

Responsibilities

• Interview patients or representatives to obtain demographics and billing data.
• Assist patients with consent and workers' compensation forms.
• Complete pre-registration of patients prior to admission when needed.
• Responsible for point-of-service collections.
• Refer patients to Financial Clearance for counseling when needed.
• Demonstrate knowledge of payers and electronic verification systems.
• Update patient types based on physician orders; inform scheduled admit times.
• Perform other duties as assigned.

Skills

Communication skills

Medical terminology

Multitasking

Attention to detail

Organizational skills

Education

High School diploma

College healthcare related degree (desired)

Job description

EvergreenHealth in Monroe, WA seeks a welcoming registration clerk to greet patients and visitors, accurately register them, verify identities, and promote the hospital's values to enhance the patient experience.

You will collect demographic and billing information, perform pre-registration as needed, handle point-of-service collections, and refer to financial counseling when appropriate, ensuring efficient revenue cycle.