Clinic Care Coordinator — Growth & Experience

Hear Wright, Inc; Tucker (GA); Presencial; USD 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and 
|

Daycare Flex Savings Plan

Growth and development opportunities

Descripción de la vacante

HearingLife in Tucker, GA seeks a Patient Care Coordinator to be the friendly face of our retail clinics nationwide. You will support clinics to achieve patient experience goals by coordinating patient interactions, managing administrative tasks, and helping attract new patients.

The role requires 1–2 years in customer service or healthcare-adjacent work, strong communication, organization, and comfort with scheduling software and EMR systems.

Formación

• High school diploma or GED required; college degree preferred.
• 1-2 years of experience in a customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills; detail-oriented.

Responsabilidades

• Welcome patients and maintain high level of customer service.
• Inbound and outbound calls, 50-75 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing aid supplies inventory management.
• Maintain office cleanliness.
• Uphold HIPAA standards.

Conocimientos

Customer service

Communication

Organization

Multitasking

EMR systems

Scheduling software

Attention to detail

HIPAA knowledge

Educación

High school diploma or GED

College degree preferred

Herramientas

EMR systems

Office software

Phone system

Descripción del empleo

HearingLife in Tucker, GA seeks a Patient Care Coordinator to be the friendly face of our retail clinics nationwide. You will support clinics to achieve patient experience goals by coordinating patient interactions, managing administrative tasks, and helping attract new patients.

The role requires 1–2 years in customer service or healthcare-adjacent work, strong communication, organization, and comfort with scheduling software and EMR systems.