Clinic Care Coordinator — Front Desk & Patient Care

MNGI Digestive Health; Coon Rapids (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401K with Match

Profit Sharing

PTO

Holiday Pay

Floating Holiday

Disability Insurance

Paid Leave

Discretionary Bonus

Job summary

MNGI Digestive Health is hiring for a front desk/clinic support role at our Minnesota location. You will greet patients, verify demographics and insurance, check in appointments, and collect balances while maintaining HIPAA compliance and accurate records in our EHR.

You will also assist with scheduling, patient communications, and basic clinical support tasks, including specimen collection and room turnover. Training on certifications is provided as needed.

Qualifications

• CPR certification is required.

Responsibilities

• Greet visitors and patients.
• Verify and update patient demographics and insurance information.
• Check in appointments for the clinic and endoscopy center.
• Collect co-pays and outstanding balances.
• Assist patients with forms while HIPAA compliance is maintained.
• Enter patient information into EHR and practice management systems.
• Coordinate daily clinic schedules.
• Address patient and visitor inquiries.
• Manage the cash box.
• Ensure the lobby is clean and welcoming.
• Greet and escort patients in clinic.
• Interview patients to gather medical histories and vitals.
• Uphold patient privacy.
• Stock and clean exam rooms; follow care plans and injections/phlebotomy as directed.
• Guide patients in stool/urine specimen collection; process specimens.
• Maintain inventory and document in chart/EHR.
• Complete additional records and EHR reports as directed.
• May be assigned other tasks.

Skills

Compassionate care

Problem solving

Critical thinking

Multi-tasking

Attention to detail

Teamwork

Active listening

Verbal/written communication

Education

Associates Degree w/ 1 year direct care

MA diploma or equivalent

LPN

CNA with 1 year experience

Bachelor's Degree preferred

Tools

EMR systems

Job description

MNGI Digestive Health is hiring for a front desk/clinic support role at our Minnesota location. You will greet patients, verify demographics and insurance, check in appointments, and collect balances while maintaining HIPAA compliance and accurate records in our EHR.

You will also assist with scheduling, patient communications, and basic clinical support tasks, including specimen collection and room turnover. Training on certifications is provided as needed.