Compassionate Clinic Assistant & Front Desk Specialist

MNGI; Coon Rapids (MN); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

401(k) with company match

Profit sharing

Generous PTO

Holiday pay

Floating holiday

Short & Long-Term Disability

Paid leave and disability

Discretionary bonus

Job summary

MNGI Digestive Health is seeking a Medical Assistant/Front Desk professional to greet patients, verify demographics and insurance, check in appointments, and collect co-pays. The role involves entering data into EHRs, maintaining patient privacy, and coordinating daily clinic schedules.

You will assist with clinical tasks, support exam rooms, and follow care plans under provider directions. A relevant medical program credential or Nursing background is preferred.

Qualifications

• Associates Degree or Diploma from an accredited medical program with related experience

Responsibilities

• Greet visitors and patients
• Verify and update patient demographics and insurance information
• Check in appointments for the clinic and endoscopy center
• Collect co-pays and outstanding balances
• Assist patients in completing necessary forms while HIPAA compliance
• Maintain confidentiality of patient information
• Enter patient information into EHR and practice management systems
• Coordinate daily clinic schedules
• Address patient and visitor inquiries
• Manage the cash box
• Ensure the lobby is clean and welcoming
• Greet and escort patients in clinic and exam rooms
• Interview patients to gather medical histories and vital signs
• Uphold patient privacy
• Stock and clean exam rooms
• Follow provider directives for care plans and injections or phlebotomy
• Collect stool or urine specimens
• Process specimens per protocols
• Maintain inventory of medications and clinic supplies
• Document in patient charts and EHR
• Obtain additional records and complete EHR reports
• May be assigned other tasks as required

Skills

Medical Terminology

Compassionate Patient Care

Problem-Solving

Critical Thinking

Multi-tasking

Detail-oriented

Teamwork

Active Listening

Written Communication

Education

Associates Degree with 1 year direct care experience

Diploma or equivalent from Medical Assistant program

Licensed Practical Nurse (LPN)

Certified Nursing Assistant (CNA) with 1 year direct care experience

Bachelor’s Degree preferred

Tools

EMR/EHR systems

Practice management systems

Job description

MNGI Digestive Health is seeking a Medical Assistant/Front Desk professional to greet patients, verify demographics and insurance, check in appointments, and collect co-pays. The role involves entering data into EHRs, maintaining patient privacy, and coordinating daily clinic schedules.

You will assist with clinical tasks, support exam rooms, and follow care plans under provider directions. A relevant medical program credential or Nursing background is preferred.