Compassionate Clinic Front Desk Specialist

MNGI Digestive Health; Plymouth (MN); On-site; USD 30,000 - 35,000; Part time

Benefits offered by this job

Health coverage

401(k) with match

Paid time off

Disability coverage

Paid leave

Performance bonus

Job summary

MNGI Digestive Health is seeking a part-time Front Desk/Medical Assistant at the Plymouth Clinic. This 0.8 FTE role handles patient check-in, demographics, insurance verification, and front desk duties, supporting clinicians in a fast-paced GI practice.

Responsibilities include seating, collecting payments, updating EHR, and coordinating schedules while maintaining patient privacy and HIPAA compliance. CPR certification is required with on-the-job training offered.

Qualifications

• Associates degree or certificate with direct care experience
• Diploma/MA program or equivalent
• LPN/EMT/CNA credentials considered
• Experience with electronic medical records preferred

Responsibilities

• Greet visitors and patients and verify demographics and insurance
• Check in appointments for clinic and endoscopy center
• Collect co-pays and outstanding balances
• Assist patients with forms while adhering to HIPAA and regulations
• Enter patient information into EHR and manage schedules
• Escort patients and maintain clean, welcoming lobby
• Interview patients to gather medical histories and vital signs
• Maintain patient privacy and assist with injections or phlebotomy per provider instructions
• Stock and clean exam rooms and manage clinic supplies
• May be assigned additional tasks as needed

Skills

Compassionate Patient Care

Active Listening

Problem-Solving

Prioritization

Critical Thinking

Education

Associates Degree with 1 year direct care experience

Diploma or equivalent from Medical Assistant program

Licensed Practical Nurse (LPN)

Emergency Medical Technician (EMT)

Certified Nursing Assistant (CNA) with 1 year direct care experience

Bachelor's Degree is preferred

1-2 years EMR experience; phlebotomy preferred

Tools

Electronic Medical Records (EMR)

Job description

MNGI Digestive Health is seeking a part-time Front Desk/Medical Assistant at the Plymouth Clinic. This 0.8 FTE role handles patient check-in, demographics, insurance verification, and front desk duties, supporting clinicians in a fast-paced GI practice.

Responsibilities include seating, collecting payments, updating EHR, and coordinating schedules while maintaining patient privacy and HIPAA compliance. CPR certification is required with on-the-job training offered.