Clinic Care Coordination & Scheduling Specialist

US-Department-of-Veterans-Affair; Honolulu (HI); On-site; USD 42,000 - 52,000; Full time

Job summary

US Department of Veterans Affairs in Hawaii seeks a dedicated coordinator to manage clinic cancellations, appointment scheduling, and related patient care processes. Responsibilities include arranging special studies, discharges, consult tracking, and ensuring accurate documentation; plus coordinating transportation for patients and relaying test results to appropriate staff.

Applicants must meet basic federal requirements: U.S.

Qualifications

• U.S. citizenship required; non-citizens may be appointed under 38 U.S.C. § 7407(a).
• Experience: None; one year of experience equivalent to GS-5 is required.
• Education: High School diploma, GED, and a proficiency certificate issued by a state/territorial Board or Department of Education.
• English proficiency: Proficient in spoken and written English.
• Grandfathering provision may apply for current VA employees in this occupation.
• Foreign education: if earned outside the U.S., must be evaluated for equivalence by a private organization.
• Grade determination focuses on one year of experience equivalent to GS-5.

Responsibilities

• Coordinate clinic cancellations and scheduling, including appointment changes.
• Arrange for special studies and inpatient discharges.
• Oversee appointment check-ins/check-outs and consult tracking.
• Verify orders and ensure documentation completeness.
• Coordinate transportation and relay medical test results to staff for action.

Skills

Care coordination

Scheduling

Medical terminology

Interdisciplinary collaboration

Prioritization

Communication

Education

High School diploma

GED equivalency

State/province proficiency certificate

Job description

US Department of Veterans Affairs in Hawaii seeks a dedicated coordinator to manage clinic cancellations, appointment scheduling, and related patient care processes. Responsibilities include arranging special studies, discharges, consult tracking, and ensuring accurate documentation; plus coordinating transportation for patients and relaying test results to appropriate staff.

Applicants must meet basic federal requirements: U.S.