Climbing Wall Specialist & Customer Experience Coach

DICK'S Sporting Goods, Inc.; Miami (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

DICK'S Sporting Goods in the Miami area seeks a Climbing Associate to drive engagement, training and educational programs for teammates and customers across all aspects of climbing. You will monitor the rock wall, assist climbers, and direct the daily operations of the climb department under the Lead and Assistant Store Manager while delivering consultative product knowledge.

This role emphasizes safety, customer service excellence and the ability to teach climbing techniques to climbers of all

Qualifications

• Retail experience preferred.
• Climbing certification required.
• Applicants must be at least 18 years old.

Responsibilities

• Drive engagement, training and educational programs for teammates and customers in all aspects of climbing.
• Monitor climbing activities and provide assistance to climbers.
• Oversee daily operations of the climbing department under the direction of the Lead and the Assistant Store Manager.
• Deliver consultative product knowledge and maintain high levels of customer service.

Skills

Customer service

Job description

DICK'S Sporting Goods in the Miami area seeks a Climbing Associate to drive engagement, training and educational programs for teammates and customers across all aspects of climbing. You will monitor the rock wall, assist climbers, and direct the daily operations of the climb department under the Lead and Assistant Store Manager while delivering consultative product knowledge.

This role emphasizes safety, customer service excellence and the ability to teach climbing techniques to climbers of all