Climbing Wall Specialist & Training Coach

DICK'S Sporting Goods, Inc.; Salem (NH); On-site; USD 19,000 - 23,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Climbing Associate to lead the climb department's daily operations and training. You will monitor activities, assist climbers, and ensure safety across all equipment and spaces.

The role emphasizes delivering expert product knowledge and exceptional customer service to athletes of all levels. You will instruct climbing techniques for learners, support team-building events at the rock wall, and collaborate with leadership to uphold company standards across

Qualifications

• Prior retail experience preferred.
• Climbing certification required.
• Applicants must be at least 18 years old to comply with labor laws and job-specific requirements.

Responsibilities

• Monitor climbing activities and provide assistance to climbers.
• Direct the workflow and oversee daily operations of the climb department.
• Deliver excellent customer service and product knowledge to climbers and teammates.
• Instruct climbing techniques for learners of all ages and experience levels.
• Maintain safety, quality, and proper procedures for the rock wall and equipment.
• Assist in team-building and other store operations as needed.

Skills

Customer service

Teamwork

Safety awareness

Job description

DICK'S Sporting Goods is seeking a Climbing Associate to lead the climb department's daily operations and training. You will monitor activities, assist climbers, and ensure safety across all equipment and spaces.

The role emphasizes delivering expert product knowledge and exceptional customer service to athletes of all levels. You will instruct climbing techniques for learners, support team-building events at the rock wall, and collaborate with leadership to uphold company standards across