Climbing Lead: Rock Wall Coach & Safety Lead

House-of-Spor; Cherry Hill Township (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK'S Sporting Goods in Cherry Hill, NJ is seeking a Climbing Lead to manage the climb department and rock wall activation, train teammates, and deliver exceptional customer service. You will oversee daily operations, supervise sessions, teach climbing techniques to customers of all ages, ensure safety standards, maintain gear, and collaborate with store management on scheduling and promotions.

Flexible availability and a climbing certification are required; starting pay is $20–$28 per hour

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Climbing certification required.
• Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements.

Responsibilities

• As the Climbing Lead, you will bring passion and expertise in climbing to our retail climb department execution, outfitting customers and activation of our in-store rock wall experience.
• You will drive engagement, training and educational programs for customers and teammates in all aspects of climbing.
• Monitor climbing activities and provide assistance to climbers; direct workflow and oversee daily operations of the climb department under the Assistant Store Manager.
• Drive highest level of customer service within the department and demonstrate product knowledge.
• Instruct climbing techniques for explorers of all ages and experience levels; teach instructional lessons as needed or requested.

Job description

DICK'S Sporting Goods in Cherry Hill, NJ is seeking a Climbing Lead to manage the climb department and rock wall activation, train teammates, and deliver exceptional customer service. You will oversee daily operations, supervise sessions, teach climbing techniques to customers of all ages, ensure safety standards, maintain gear, and collaborate with store management on scheduling and promotions.

Flexible availability and a climbing certification are required; starting pay is $20–$28 per hour