Client Support Specialist

AppleOne Employment Services; Orlando (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Temp-to-Hire

Job summary

AppleOne Employment Services is seeking a Client Support Specialist in Orlando, FL to coordinate education programs, trainings, and member services. You will assist instructors, attendees, and volunteers, ensuring smooth delivery from planning through follow-up in a fast-paced real estate and property management context.

The role emphasizes organized communication, accurate record-keeping, and cross-functional collaboration with internal teams and external partners.

Qualifications

• Proficiency in Microsoft Office required.
• Working knowledge of database management or CRM systems required.

Responsibilities

• Coordinate education classes, webinars, meetings, and member programs from planning through follow-up.
• Maintain accurate records for attendance, continuing education credits, certificates, calendars, surveys, and committee activities.
• Support members, instructors, staff, and volunteer leaders with professional communication and timely issue resolution.
• Manage multiple administrative priorities, deadlines, logistics, and service requests in a fast-paced office environment.

Skills

Microsoft Office

CRM systems

Organization

Customer service

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Oasis

M1

Job description

Job Summary

We are seeking a Client Support Specialist for a temp-to-hire opportunity in Orlando, FL, supporting professional development, member education, and committee coordination within a real estate and property management-related environment. This role is ideal for an administrative support professional who enjoys helping members, coordinating events and classes, managing details, and serving as a reliable point of contact for internal teams, instructors, volunteers, and attendees.

The Client Support Specialist will help ensure education programs, meetings, webinars, and member initiatives run smoothly from preparation through follow-up. This is a strong opportunity for someone who values a collaborative office setting, supportive leadership, stable processes, and meaningful work that supports professional growth within the real estate community. Success in this role requires excellent organization, polished communication, accuracy, and the ability to manage multiple priorities in a service-focused environment.

Key Responsibilities

• - Coordinate in-person and virtual education programs, including room setup, materials, AV equipment, sign-in sheets, attendance records, refreshments, and post-class breakdown.
• - Support instructors, members, sponsors, and attendees by responding to inquiries, assisting with registration, troubleshooting platform issues, and providing accurate education-related information.
• - Serve as a liaison for assigned councils and committees by coordinating schedules, agendas, meeting materials, communications, follow-up items, and deadlines.
• - Maintain accurate class, attendance, continuing education credit, certificate, orientation, survey, calendar, and committee records using internal systems and shared resources.
• - Prepare and update class communications, flyers, newsletters, calendars, and other promotional materials to keep members informed of upcoming programs and requirements.
• - Process education-related transactions such as refunds, transfer fees, and payment updates according to department procedures.

Compensation and Benefits

• - Pay: $22.50 per hour.
• - Job Type: Temp-to-Hire.
• - Location: Orlando, FL.

Required Qualifications and Skills

• - Coordinate education classes, webinars, meetings, and member programs from planning through follow-up.
• - Maintain accurate records for attendance, continuing education credits, certificates, calendars, surveys, and committee activities.
• - Support members, instructors, staff, and volunteer leaders with professional communication and timely issue resolution.
• - Manage multiple administrative priorities, deadlines, logistics, and service requests in a fast-paced office environment.
• - High school diploma or equivalent required.
• - At least 3 years of office, administrative support, coordination, or related experience required.
• - Proficiency in Microsoft Office required.
• - Working knowledge of database management or CRM systems required.
• - Strong organizational skills, attention to detail, accuracy, and ability to manage competing priorities.
• - Excellent written and verbal communication skills with a professional and diplomatic approach.
• - Strong interpersonal skills with the ability to manage concerns, resolve conflicts, and escal….”
• - Ability to exercise sound judgment, discretion, adaptability, and follow-through under time-sensitive conditions.
• - Ability to lift up to 40 lbs for class setup and breakdown.
• - Ability to work on-site and support early morning or evening classes, meetings, events, or member programs as needed.
• - Bilingual skills in Spanish or Portuguese.

Preferred Qualifications

• - Bachelor’s degree in Business Administration or a related field.
• - Experience in an association, membership organization, real estate environment, or professional education setting.
• - Experience coordinating meetings, councils, committees, volunteer groups, or member programs.
• - Familiarity with real estate continuing education requirements, Florida real estate licensing, DBPR/FREC rules, NAR Code of Ethics, Fair Housing, or post-licensing requirements.
• - Experience with CRM, continuing education tracking, or learning management systems such as Oasis or M1.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.