Client Support Travel Specialist

Hopesglobalgetaways; Franklin (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Step-by-step onboarding support

Eligibility for travel-related incentives

Access to training and development resources

Job summary

A travel support company in the United States is seeking a Client Support Travel Specialist to assist clients with trip preparations. This fully remote role offers flexibility and involves communicating with clients, coordinating travel details, and providing updates. Strong communication and organizational skills are essential, and while prior industry experience is helpful, it is not required. Training and ongoing support will be provided to help candidates grow in their roles.

Qualifications

• Experience in customer service or administrative support is helpful.
• Must be at least 18 years of age.
• Familiarity with basic computer systems and online communication tools.

Responsibilities

• Communicate with clients to gather travel preferences and scheduling needs.
• Assist with coordinating accommodations and transportation arrangements.
• Provide updates regarding confirmations and planning progress.
• Respond to client questions using phone, email, and digital tools.

Skills

Strong communication skills

Attention to detail

Organizational ability

Client-focused approach

Comfortable working independently

Job description

Overview

We are currently growing our virtual support team and are inviting applications for a Client Support Travel Specialist opportunity. In this role, you'll assist clients as they prepare for upcoming trips by helping organize planning details, reviewing available options, and ensuring each step of the process stays clear and on schedule.

This remote position is a strong match for individuals who enjoy helping others, staying organized across multiple tasks, and building valuable coordination skills in a flexible work environment. No prior travel industry experience is required—training and ongoing support are provided from the start.

Responsibilities

• Communicate with clients to gather travel preferences and scheduling needs
• Assist with coordinating accommodations, transportation arrangements, and activities
• Help review travel selections through approved booking platforms
• Provide updates regarding confirmations and planning progress
• Respond to client questions using phone, email, and secure digital messaging tools
• Support changes, adjustments, and follow-up service requests when needed
• Maintain accurate records within internal coordination systems
• Participate in onboarding sessions and continued training opportunities

What This Opportunity Offers

• Fully remote position fit to your schedule
• Step-by-step onboarding support for new team members
• Continued access to training and development resources
• Use of established supplier platforms and planning tools
• Eligibility for travel-related incentives and recognition programs
• Opportunities to grow into advanced planning or advisory roles

Preferred Qualifications

• Strong communication skills and a client-focused approach
• Reliable attention to detail and organizational ability
• Comfortable working independently in a remote environment
• Familiarity with basic computer systems and online communication tools
• Experience in customer service, scheduling, hospitality, or administrative support is helpful but not required
• Must be at least 18 years of age
• Applicants must be authorized to work within the US, UK, Mexico, Australia, Spain, or approved hiring regions

If you enjoy helping others prepare for memorable travel experiences and are looking for a flexible remote opportunity with training provided and room for growth, we encourage you to apply for the Client Support Travel Specialist role today.