Client Success Strategist

Quantum Health, Inc.; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, vision and dental

401(k) with employer match

Paid time off

Tuition reimbursement

Career development

Job summary

Quantum Health, Inc. seeks a Client Success Executive (CSE) to ensure clients achieve maximum value from our products and foster long-term satisfaction and growth. You will collaborate with clients to align goals, drive adoption, and identify opportunities for account expansion.

The ideal candidate has a background in mid-scale client relationships, a focus on retention and revenue growth, and experience coordinating across Sales, Product, Marketing, and Support to optimize the client journey.

Qualifications

• Bachelor's degree in business or equivalent experience is required.
• 5–7+ years in client success, account management, or related area with a track record of driving client outcomes.
• Strong relationship-building and communication skills with executives and cross-functional teams.

Responsibilities

• Understand clients' business objectives and ensure the company delivers measurable value.
• Serve as the primary contact for key accounts and manage day-to-day communications.
• Lead onboarding and adoption to drive product/service uptake and success.

Skills

Client success

Account management

Relationship building

Communication

Education

Bachelor's degree in business or equivalent experience

Tools

CRM systems

Client success platforms

Job description

Quantum Health, Inc. seeks a Client Success Executive (CSE) to ensure clients achieve maximum value from our products and foster long-term satisfaction and growth. You will collaborate with clients to align goals, drive adoption, and identify opportunities for account expansion.

The ideal candidate has a background in mid-scale client relationships, a focus on retention and revenue growth, and experience coordinating across Sales, Product, Marketing, and Support to optimize the client journey.