Strategic Healthcare Client Success Executive (Remote)

Quantum Health, Inc.; Columbia (SC); Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health, vision and dental benefits

401(k) with employer match

PTO and holidays

Tuition reimbursement

Leadership development and trainings

Job summary

Quantum Health, Inc. is seeking a Senior Client Success Executive to serve as a trusted partner to clients, guiding executive stakeholders toward deeper investment and long-term impact.

The Sr CSE will align client goals with Quantum Health’s solutions, foster long-term satisfaction, and collaborate cross-functionally to drive strategic success and account expansion. The role emphasizes relationship building, solution advocacy, and proactive guidance to maximize client value.

Qualifications

• Bachelor's degree in business or equivalent experience.
• Experience in client success, account management, or customer experience with focus on outcomes and revenue growth.
• Strong relationship-building and communication skills, able to work with executives.
• Experience with Salesforce, CPQ and ServiceNow.
• Proficient with AI tools (ChatGPT/CoPilot).

Responsibilities

• Client Value Realization: align product/value with client objectives.
• Client Relationship Management: main contact for key accounts and stakeholders.
• Onboarding & Adoption: guide onboarding and drive adoption with training and best practices.
• Client Growth & Upselling: identify opportunities for account growth and upsell.

Skills

Relationship management

Communication

Executive collaboration

Strategic thinking

Education

Bachelor's degree in business or equivalent experience

Tools

Salesforce

CPQ

ServiceNow

AI tools (ChatGPT/CoPilot)

Job description

Quantum Health, Inc. is seeking a Senior Client Success Executive to serve as a trusted partner to clients, guiding executive stakeholders toward deeper investment and long-term impact.

The Sr CSE will align client goals with Quantum Health’s solutions, foster long-term satisfaction, and collaborate cross-functionally to drive strategic success and account expansion. The role emphasizes relationship building, solution advocacy, and proactive guidance to maximize client value.