Client Success Specialist - Fast-Paced Support

Vixxo; Lombard (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Vixxo is hiring a Customer Service Representative based in Lombard, Illinois, to join their growing team of over 800 associates. This role is essential in liaising between clients and the company, ensuring top-quality service and customer satisfaction.

The ideal candidate will have strong communication skills and experience in a fast-paced customer service environment. Responsibilities include responding to service requests and maintaining relationships with clients and service contractors.

The candidate should demonstrate a passion for service and team collaboration.

Qualifications

• High school diploma or equivalent required.
• 6+ months of customer service or business development experience.
• Experience providing exceptional support in a fast-paced environment.

Responsibilities

• Respond to service requests via multiple channels.
• Manage preventive maintenance and document customer interactions.
• Build customer relationships by understanding their needs.

Skills

Customer service experience

Excellent communication skills

Problem-solving skills

Data analysis abilities

Microsoft Office proficiency

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Excel

Client management databases

Job description

Vixxo is hiring a Customer Service Representative based in Lombard, Illinois, to join their growing team of over 800 associates. This role is essential in liaising between clients and the company, ensuring top-quality service and customer satisfaction.

The ideal candidate will have strong communication skills and experience in a fast-paced customer service environment. Responsibilities include responding to service requests and maintaining relationships with clients and service contractors.

The candidate should demonstrate a passion for service and team collaboration.