Client Success & Operations Specialist

Cox Enterprises; Shakopee (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Cox Enterprises is seeking a detail-oriented administrative professional in Minnesota to support client services and sales operations. The role involves data entry, account coordination, and cross-team communication to ensure accurate vehicle and service information.

The candidate will maintain organized vehicle files, assist with post-sale invoicing and reporting, and help balance accounts receivable while delivering high-quality customer service.

Qualifications

• High School Diploma/GED required or equivalent experience.
• Ability to work in a fast-paced environment and multitask.
• Proficient in Microsoft Excel and customer service-oriented.

Responsibilities

• Perform data entry of required information.
• Manage account relationships and ensure customer requirements are met.
• Coordinate with posting clerk to ensure vehicle charges are applied correctly.
• Respond to customer inquiries and provide quality service.
• Coordinate with Transportation Team for transportation information and reports.
• Maintain electronic customer vehicle files with standardized abbreviations.

Skills

Data entry

Microsoft Excel

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Office equipment operation

Job description

Cox Enterprises is seeking a detail-oriented administrative professional in Minnesota to support client services and sales operations. The role involves data entry, account coordination, and cross-team communication to ensure accurate vehicle and service information.

The candidate will maintain organized vehicle files, assist with post-sale invoicing and reporting, and help balance accounts receivable while delivering high-quality customer service.