Client Services & Operations Specialist

Cox Automotive; Shakopee (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off (PTO)

Holiday pay

Bereavement leave

Volunteer time off

Parental leave

Military leave

Job summary

Cox Automotive in Minnesota is seeking a detail‑oriented role to serve as the primary contact for resolving client issues, working closely with the national sales team, auction representatives, and CAIs digital platforms. You will perform data entry, manage account relationships, coordinate transportation, respond to inquiries, and help balance invoicing while producing routine reports.

This position requires strong Excel skills, excellent communication, and the ability to multitask in a

Qualifications

• HS diploma or GED with 3+ years of related experience.
• Alternative: higher degree/certification in a related discipline with relevant experience.
• Proficient in Microsoft Excel and data entry.

Responsibilities

• Enter required information accurately.
• Manage account relationships and communicate with stakeholders.
• Coordinate with posting clerk to apply vehicle charges.
• Respond to customer inquiries and provide quality service.
• Coordinate transportation and obtain condition reports.
• Maintain electronic customer vehicle files with standardized notes.
• Prepare sale-related run orders and reports.

Skills

Communication skills

Organizational skills

Multitasking

Education

High School Diploma or GED

Higher degree/certification in related field

5 years' related field experience

Tools

Microsoft Excel

Job description

Cox Automotive in Minnesota is seeking a detail‑oriented role to serve as the primary contact for resolving client issues, working closely with the national sales team, auction representatives, and CAIs digital platforms. You will perform data entry, manage account relationships, coordinate transportation, respond to inquiries, and help balance invoicing while producing routine reports.

This position requires strong Excel skills, excellent communication, and the ability to multitask in a