Client Success Lead: Onboarding & Product Demos

Gartner

Irving (TX)

Hybrid

USD 53,000 - 77,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive salary

Generous PTO

401K matching

Hybrid work environment

Professional development

Job summary

Gartner is seeking an Associate in Client Success to drive onboarding and pre-sale demonstrations for prospects, ensuring clients receive value that exceeds their investment. The role focuses on understanding client priorities, surfacing business challenges, and showcasing Gartner resources and the gartner.com platform during the sales process.

You will join the New Client Engagement (NCE) team, participating in onboarding new and upgraded clients and guiding them to ongoing support, with a

Qualifications

Bachelor's degree preferred.
6+ months relevant professional and/or internship experience.
Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
Time management and organizational skills.

Responsibilities

Lead prospect and/or client calls to understand client priorities and challenges and articulate Gartner's value.
Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers.
Collaborate with Sales on how to demonstrate Gartner products and resources to prospects or clients to increase engagement.
Communicate with internal Gartner partners to overcome obstacles and maximize value delivered to prospects and clients.
Research prospective and existing companies, C-Level executives, trends, and competitive intelligence to tailor Gartner resources.