Client Success Manager: Relationships & Projects

JT Logistics; Des Moines (IA); On-site; USD 60,000 - 75,000; Full time

Job summary

A logistics company is seeking a Client Account Manager to manage client relationships and project execution. This role involves ensuring seamless communication between clients and internal teams and providing detailed performance reports. The ideal candidate must have 3+ years of experience, a bachelor's degree, and excellent organizational and interpersonal skills. This position is located in Des Moines, Iowa.

Qualifications

• 3+ years of experience in client account management, billing oversight, or customer relations.
• Strong understanding of billing processes and account reconciliation.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as a single point of contact for communication between customers and internal teams.
• Manage and oversee special projects and client requests.
• Provide regular updates and insights to clients on key account performance metrics.

Skills

Client Relationship Management

Project Management

Communication

Organizational Skills

Financial Reporting

Education

Bachelor’s degree in Business Administration, Finance, or a related field

Tools

CRM software

Financial systems

Data analysis tools

Job description

A logistics company is seeking a Client Account Manager to manage client relationships and project execution. This role involves ensuring seamless communication between clients and internal teams and providing detailed performance reports. The ideal candidate must have 3+ years of experience, a bachelor's degree, and excellent organizational and interpersonal skills. This position is located in Des Moines, Iowa.