Remote Client Success Manager

BairesDev; United States; Remote; USD 85,000 - 125,000; Full time

Benefits offered by this job

Work-from-home hardware setup

PTO, parental leave, and special leaves

Excellent compensation package

Health coverage (vision and dental)

Life insurance

401K plan

Growth opportunities

Job summary

A leading tech solutions provider is seeking a Customer Account Manager to be the primary contact for client accounts, ensuring their satisfaction and managing relationships. This role requires experience in customer success or account management, along with a solid understanding of technology services. Compensation includes a competitive salary plus commissions and benefits, all within a diverse, innovative environment that prioritizes professional growth.

Qualifications

• Experience in Customer Success, Account Management or similar client-facing roles.
• Understanding of software development or technology services.
• Experience managing multiple accounts.
• Willingness to travel occasionally.
• Advanced level of English.

Responsibilities

• Manage day-to-day client interactions and regular check-ins.
• Monitor client satisfaction and elevate concerns as needed.
• Track updates and maintain accurate client records.
• Coordinate with internal teams to support client needs.
• Contribute to client retention efforts.

Skills

Customer Success

Account Management

Software Development Understanding

English proficiency

Job description

A leading tech solutions provider is seeking a Customer Account Manager to be the primary contact for client accounts, ensuring their satisfaction and managing relationships. This role requires experience in customer success or account management, along with a solid understanding of technology services. Compensation includes a competitive salary plus commissions and benefits, all within a diverse, innovative environment that prioritizes professional growth.