Client Success & Onboarding Manager

APEX Career Services; Overland Park (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

A staffing agency in Overland Park is seeking an Account Manager to support existing clients and coordinate new business intake. The role involves maintaining strong customer relationships, assisting in client integrations, and collaborating with Sales and Marketing. Candidates should hold a Bachelor's degree and have at least 3 years of account management experience. Proficiency in CRM software and excellent communication skills are essential. This position may require limited travel and involves managing multiple tasks effectively.

Qualifications

• Minimum of 3 years of experience in account management or business development.
• Previous experience as an account manager supporting software products preferred.
• Detail oriented and able to manage multiple ongoing tasks.

Responsibilities

• Maintain contact and provide support to existing client base.
• Coordinate new business intake and provide timely onboarding experience.
• Support Sales and Legal Departments with client account setup and termination.

Skills

Account management

Sales

Customer service

CRM software

Communication

Education

Bachelor’s degree in a business related field

Tools

SalesForce

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A staffing agency in Overland Park is seeking an Account Manager to support existing clients and coordinate new business intake. The role involves maintaining strong customer relationships, assisting in client integrations, and collaborating with Sales and Marketing. Candidates should hold a Bachelor's degree and have at least 3 years of account management experience. Proficiency in CRM software and excellent communication skills are essential. This position may require limited travel and involves managing multiple tasks effectively.