Strategic Client Success Lead: Drive Results

Informatics, Inc.; Cedar Rapids (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health and dental insurance

Life insurance

Casual environment

Downtown Cedar Rapids location

Modern office

Job summary

A growing marketing agency seeks a Client Success Manager to enhance client satisfaction and retention. This role involves aligning marketing strategies with client goals, leading communications, and ensuring project delivery on time and budget. Ideal candidates possess experience in account management and a bachelor’s degree in a relevant field, with strong project management and marketing skills. The position offers excellent benefits, a competitive salary, and is based in Cedar Rapids, Iowa.

Qualifications

• 5-7 years of proven experience in marketing or account management.
• Ability to drive measurable marketing results.
• Experience working directly with clients in a service-based environment.

Responsibilities

• Own the overall success and retention of assigned client accounts.
• Lead communication with clients including strategy meetings and reviews.
• Translate marketing data into actionable insights.

Skills

Project management

Client relationship building

Marketing expertise

Communication skills

Analytical skills

Strategic thinking

Solution-focused mindset

Collaboration

Education

Bachelor’s degree in marketing, communications, business or related field

5-7 years of experience in marketing or client success

Job description

A growing marketing agency seeks a Client Success Manager to enhance client satisfaction and retention. This role involves aligning marketing strategies with client goals, leading communications, and ensuring project delivery on time and budget. Ideal candidates possess experience in account management and a bachelor’s degree in a relevant field, with strong project management and marketing skills. The position offers excellent benefits, a competitive salary, and is based in Cedar Rapids, Iowa.