Client Success Manager I | Hybrid, Onboarding & Growth

Luxury Presence; Austin (TX); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Performance bonus

Competitive equity/stock options

Flex PTO

Health, vision, and dental insurance

401(k)

Job summary

Luxury Presence is seeking a Client Success Manager I in Austin, TX, to enhance client relationships and ensure platform success. You will leverage your 3+ years of experience in Client Success to understand clients' goals, support onboarding, and maximize value. Strong communication skills and a passion for real estate are essential. The role offers a hybrid work environment and benefits including performance bonuses, competitive equity options, and health insurance.

Qualifications

• 3+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role.
• 1+ year managing a book of business.
• Strong written and verbal communication skills.
• Comfort learning new software platforms quickly.
• A basic understanding of digital marketing concepts or a genuine eagerness to learn.

Responsibilities

• Understand clients’ goals and translate them into platform outcomes.
• Build trusted relationships through proactive communication.
• Support clients through onboarding and maximize their investment value.

Skills

Client Success

Account Management

Customer Support

Communication

Digital Marketing Concepts

Tools

WordPress

Shopify

CRMs

Job description

Luxury Presence is seeking a Client Success Manager I in Austin, TX, to enhance client relationships and ensure platform success. You will leverage your 3+ years of experience in Client Success to understand clients' goals, support onboarding, and maximize value. Strong communication skills and a passion for real estate are essential. The role offers a hybrid work environment and benefits including performance bonuses, competitive equity options, and health insurance.